April 2023
Dear Colleagues and Friends,
I can’t believe how fast time is going by. Maybe it’s because I am older and I certainly want to make every moment count.
I guess, you, like us in Melbourne seem to be getting busier and busier as the airline industry reconnects the world.
One of the things I am finding that is causing stress amongst staff is the language being used around the Pandemic. For example, how busy we are in passenger numbers is always being measured against pre pandemic numbers. What I am finding is this is causing stress to staff especially new staff who have no idea what the airport was like pre pandemic.
Continue reading “President’s letter April 2023”